SalaryOne Benchmarking Portal

Online surveys, data analysis, reporting

SalaryOne is a Perth-based remuneration and workforce benchmarking firm that works with not-for-profit organisations, local government, aged care providers, health services, and community organisations across Australia. Their value proposition is straightforward: member organisations contribute their salary and workforce data, and in return gain access to aggregated benchmarking insights that help them set competitive, fair, and defensible pay structures.

For years, the annual survey had been run through SurveyMonkey. It did the job of collecting responses, but it wasn't built for this kind of structured benchmarking data — and the gaps showed. Survey logic was limited, meaning the questionnaire couldn't adapt based on an organisation's sector or award conditions. Data came back in flat CSV exports that required significant manual cleaning before it could be used. And because SurveyMonkey had no concept of a returning member, there was no way to pre-populate known fields, track participation history, or flag organisations that hadn't yet submitted.

Once the survey closed, the real work began: the consulting team would spend weeks reconciling responses, normalising job titles across sectors, building comparison tables in Excel, and producing individual PDF reports for each member. As the client base grew, this manual workload grew with it. The spreadsheet model was reaching its limits.

The brief was to build a proper online platform: a secure, member-only portal where organisations could log in, search salary data dynamically, run their own comparisons, and access tools and summary dashboards.

A secure, searchable benchmarking portal that does the work for clients

The platform works in two directions. Each year, member organisations complete structured online surveys through the portal — submitting their salary and workforce data role by role, across every position in scope. That data feeds directly into the benchmarking database, where it is validated, aggregated, and made available to all participants. The survey is the input; everything else is the output.

Behind the member login, clients access a suite of tools that transform that aggregated data into actionable intelligence — search, filter, compare, and download — without any SalaryOne staff involvement. The system handles multiple distinct survey streams, each with its own participant group, data structure, and reporting requirements. An aged care organisation and a local council don't look at the same benchmarks — the platform serves each sector appropriately within the one login environment.

Clients get answers in seconds that used to take a phone call

The portal transformed how SalaryOne delivers value to its members. Organisations that previously received one printed report per year now have continuous access to current benchmarking data. HR managers can run a salary comparison on a Tuesday afternoon when they're preparing for a board meeting — not wait until the next survey cycle.

The self-service tools have also changed the nature of SalaryOne's consulting engagements. Rather than fielding basic benchmarking enquiries, the team can focus on the higher-value consulting work — remuneration policy, salary scale design, enterprise bargaining — where their expertise matters most. The portal handles the data access; the consultants handle the interpretation.

The platform has grown steadily since launch with new tools, survey types, and sector-specific modules added as SalaryOne's client base and service offering has expanded. The ongoing relationship means changes and enhancements are handled quickly — the system evolves with the business rather than being replaced every few years.

SalaryOne clients include WALGA, Anglicare WA, SwanCare Group, Rural Health West, and Foundation Housing — organisations where salary decisions affect hundreds or thousands of workers. The portal gives them the data infrastructure to make those decisions well.